Chemspire offers medical, dental, and health insurance benefits and a 401k plan, as well as a competitive compensation package including incentives.

Position Summary

This is a full-time, exempt hybrid role for an Inside Sales & Support Representative, located in Boonton, NJ. The Representative  supports our field sales team, focusing on the management, retention, and growth of existing house accounts, and lead generation. Chemicals industry experience is essential.

The Representative is responsible for building and maintaining relationships, entering contacts, samples, quotes and opportunities in the Dynamics CRM system, and understanding market conditions.  This role is a great opportunity for an enthusiastic, growth-oriented candidate passionate about commodity and specialty chemical ingredients and the personal care, food, and industrial markets. As a smaller company, Chemspire requires all team members to be nimble and able to "wear multiple hats," and in return, we offer hands-on training and deep product and industry exposure to build technical sales expertise.  This position reports to the President. 

Responsibilities

• Coordinate and lead monthly/quarterly business reviews on house accounts. Monitor sales performance. Contact customer service/client to identify shortfalls in sales and correct as necessary
• Proactive communication and support with assigned accounts to increase maintain/increase sales, drive email blasts
• Review customer purchasing histories to gain insight and opportunities for penetration and growth. Monitor Power BI based performance metrics and sales scorecards
• Utilize Dynamics CRM system to document, track and manage all account related activities including quotes, sample and notes/correspondence
• Perform lead follow up and verification (UL prospector)
• Work with customer service to maintain key procurement personnel.
• Align with sales team and management on initiatives to target and develop key house accounts (mailers, emails blasts, webinars)
• Manage 3rd party sample distribution company (CMC warehouse)

Qualifications

• BA/BS from accredited institution
• 2-5 years’ experience in sales, inside sales/support
• Ability to handle /maintain/retain large amounts of information
• Highly organized, with an entrepreneurial spirit
• Able to work both independently and in a team
• Punctual, responsible, professional, personable, and dedicated
• Persuasive, adaptable, resilient, likable, motivated, and goal-driven
• Welcomes responsibility while being accountable and dependable
• Thinks quickly and precisely in a fast-paced, dynamic environment
• Demonstrates commitment to integrity in business practices
• Excellent communication and computer skills
• Experience in Dynamics or related CRM systems (required)
• MUST be comfortable with connecting with customers and building relationships via phone, Teams meetings, and in person presentations.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, ancestry, age, sex/gender (including pregnancy), marital/civil union/domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, genetic information, military service, and disability.

Chemspire offers medical, dental, and health insurance benefits and a 401k plan, as well as a competitive compensation package including incentives.

Position Summary

We seek a Representative to join our growing Chemical Ingredients Sales Team. This position is full-time, exempt, hybrid and field-based. Successful candidates will be comfortable with a busy schedule of weekly video calls, daily phone and online reporting requirements, and connecting with Customers and Potential Customers.

The Representative is responsible for learning and understanding customer's product and process objectives and help them use our specialty and commodity offerings to create lasting competitive advantage and value. The Representative is responsible for calling on current accounts and new accounts ranging from small private businesses to multi-national marketers while the team handles the logistics. This position reports to the President.

Responsibilities

• Develops, maintains, and communicates sales plan to support Chemspire's goals
• Build and maintain key relationships internally and externally
• Demonstrates business-to-business sales performance and success
• Learns new and varied chemical product lines and their applications in the industries that use our products.
• Creates sales material to present to customers
• Attends trade shows and arranges customer visits/presentations to promote products and interact with potential customers
• Presents and sells company products and services to new and existing customers
• Builds and maintains positive relationships with clients
• Prospects and contacts potential customers to create a sales pipeline for specialty and commodity products.
• Develops customized customer offerings to create value for the customer with the help of our company staff and vendors
• Negotiates prices with customers to reach a win-win sale
• Resolves customer inquiries and complaints
• Keeps our customers aware of latest developments
• Submits weekly activity reports showing activities, quotes, samples, and sales

Qualifications

• Minimum 5 years required in business-to-business sales of Chemical ingredients or similar to the manufacturing industries within this territory.
• Based in the Northeast.
• Holds a minimum Bachelor's degree in chemistry, biology, environmental sciences, or similar science
• Able to demonstrate strong grasp of chemistry, especially how customers use chemicals, ingredients, and additives, and how our products can offset competitive products or offer competitive advantage.
• Demonstrates superior sales negotiation skills and high EQ
• Possesses effective communication skills to develop and maintain relationships with customers, peers, and management
• Highly organized self-starter and Aggressive Hunter, and detail-oriented problem-solver-driven to succeed
• Punctual, responsible, professional, personable, and dedicated
• Persuasive, adaptable, resilient, likable, motivated, and goal-driven
• Welcomes responsibility while being accountable and dependable
• Thinks quickly and precisely in a fast-paced, dynamic environment
• Demonstrates commitment to integrity in business practices.
• Excellent communication and computer skills
• Must have a license to drive from the state of residency, and a car.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, ancestry, age, sex/gender (including pregnancy), marital/civil union/domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, genetic information, military service, and disability.